Where Are The Patterns?

Posted on February 24, 2017 by Sandy Ericson

We have discontinuing our pattern line effective Feb. 10.  Hopefully, the Vionnet concepts have planted new seeds in other minds by now that will grow even bigger in the future. We will continue to publish the very innovative work of Shingo Sato. And, occasionally, we'll publish some interesting new experiments.

International Shipping Rates have increased.

Posted on January 28, 2017 by Sandy Ericson

In January, the USPS postal rates for domestic and international destinations increased and some services were discontinued. FedEx and UPS have also increased their rates. Most all international shipping is in 1 pound weight increments. A pattern that weights just 6 or 7 ounces ends up shipping as 1 pound. Our shopping cart automatically rounds up to the nearest pound on all international orders. The 1 pound package rate is about $22.50 and the 6 ounce First Class Letter mail rate is about $8.00. If you would like us to ship by First Class Letter mail, add a note in the note section of the shopping cart or send us an email. If it is possible to send the order by First Class Letter mail we will do so and refund the postage difference when we ship. First Class Letter mail does not have tracking. If you want tracking then the package needs to go as a 1 pound package rather than as a letter.

Posted in January 2017, shipping

I chose 2 Day Shipping. Where is my package!

Posted on January 12, 2017 by Sandy Ericson

There is not a day that goes by that someone doesn't complain, sometimes very loudly, that they chose 2 Day shipping from the US Post Office (USPS) and can't understand why they did not receive their package within two days of placing the order.

We usually ship within a couple of days from receipt of an order, but our posted shipping window is 3 to 5 days. This gives us time to print or pack the product you ordered. The USPS will show you an estimated shipping time of one to three days domestically or seven to ten days internationally depending on where the package is going. The USPS does not have guaranteed delivery times like FedEx or UPS and the price of USPS shipping is considerably less than the two guaranteed services. The shipping time starts from when the USPS accepts the package. The USPS ships all over the world, to military bases, to rural areas, to every address and PO Box in the USA. They are reliable and affordable. If you need a delivery by a certain date, please select the USPS Priority Mail Express service. That has a guaranteed time delivery option.

We have a small staff, but we move quickly and adjust to our volume as needed to get your package out quickly. Your tracking information will show you exactly when the USPS received your package and when it is estimated to be delivered. They will also show you any delays due to disasters or weather.

If you think your package should have arrived and hasn't, please send us an email and we will track it quickly.

 

 

Posted in January 2017, shipping

Why is shipping so expensive?

Posted on December 27, 2016 by Sandy Ericson

We are often asked why it costs so much to ship our books especially to international destinations. The US Postal Service, UPS & FedEx all round up the weight of any package to the nearest pound and charge at that rate. Our shopping cart service rounds up the weight to conform with the shipping services. We ship exclusively with the US Postal Service because they have the most economical rates worldwide.

If your shipping rate seems high for the weight of your order, please put a note in the comment box and we will see if we have another shipping option to your destination. If so, we refund the difference when we ship. Sometimes our only option is to ship via the package rate at the nearest pound. We do our best to find the most economical rate.

Posted in December 2016, shipping

USPS Postage Increase

Posted on January 20, 2016 by Sandy Ericson

On January 17, 2016, the US Postal Service raised the postal rates significantly. The greatest increases came to Priority Mail, which is the service we use the most. Both domestic and international rates increased from 12% to more than 25% depending on the destination. We will continue to monitor the cost of shipping and make adjustments as best as possible to keep the shipping costs down.

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